The question we get the most at Murray’s Chimney Services is:
How often should I have my chimney cleaned and fire serviced?
The NZ Fire Service, NZHHA and your insurance company encourages you to service your fire annually. In some cases this is required more often depending on what you're burning. Regular cleaning makes sure your fire works efficiently and removes flammable creosote (soot) build-up.
It needs to be serviced and is likely blocked with a bird nest or soot.
We recommend you burn dry wood, if purchased from an Ecan approved supplier you can guarantee this.
It can be noisy, we pride ourselves on being clean and efficient.
No. All our staff are honest and pass current police checks.
Absolutely, give us a call and we can organise a time to come around and perform safety checks alongside ECan standards.
No. It's important to have your fire out 24 hours before your appointment.
We allocate 30 minutes to carry this task out. In some cases it can take longer depending on your situation.
In most cases no, but some log burner models require this as access from the bottom is not possible.