The NZ Fire Service, NZHHA and your insurance company encourage you to service your fire annually. In some cases, this is required more often depending on what you are burning. Regular cleaning makes sure your fire works efficiently and removes flammable creosote (soot) build-up.
FAQ
The question we get the most at Murray’s Chimney Services is:
- How often should I have my chimney cleaned and fire serviced?
GOT ANY BURNING QUESTIONS?
Give us a call. We are here to help!
Contact Us
Contact is today to book your chimney sweep by calling us or via email on the Contact page.
Book A Service
Why is my fire smoking out the door?
It needs to be serviced and is likely blocked with a bird nest or soot.
Does sweeping make a mess in my house, is it noisy?
It can be noisy, but we pride ourselves on being clean and efficient.
I’m buying a new house and want to know if the log burner is usable, can you help?
Absolutely, give us a call and we can organise a time to come around and perform safety checks alongside ECan Standards.
Can I light my fire before a chimney sweep?
No. It’s important to have your fire out 24 hours before your appointment.
Is roof access required?
In most cases no, but some log burner models require this as access from the bottom is not possible.
What type of wood should I burn?
We recommend you burn dry wood, if purchased from an ECan approved supplier, you can guarantee this.
Does someone need to be home when the chimney sweep is working?
While you are welcome to stay at home, all our staff are honest and pass current police checks.
Does the chimney sweep need to come inside the house?
Yes.
How long does a chimney sweep take?
We allocate 30 minutes to carry this task out. In some cases it can take longer depending on your situation.
Heat your home safely with regular chimney sweeping and maintenance.
Unswept chimneys are a fire hazard. The last thing you need is to void your insurance by not having your chimney swept regularly. Our quick and super clean process makes it simple for you to have your log burner or fireplace swept without any hassle.
Get In Touch
